Please also allow me to inform you that TaxiPass is just a credit card provider for Taxi Cabs. We do not manage or own any of the taxi's that use our service.
If you can please reply with the following information, we will try our best to research your transaction and help track down your lost litem.
LAST 5 DIGITS OF CREDIT CARD
EXACT DATE OF CHARGE PER YOUR ONLINE BANKING / BILLING STATEMENT
EXACT AMOUNT CHARGED TO YOUR CARD PER YOUR ONLINE BANKING / BILLING STATEMENT
*Voucher Number if you have access to your TaxiPass Receipt
If the driver was not at all helpful, you should contact one of the 3 phone numbers below.
We are sorry about your lost item. As a third-party issuer of electronic transportation vouchers, there is only so much TaxiPass can do to assist in recovering your lost items. The drivers do not work for us. Your best option for recovering your lost item is to contact the appropriate local taxi commission directly. Below are the contact numbers for those commissions.
White cab (Terminal A) Elizabeth Taxi Commission: 908-820-4178
Yellow cab (Terminals B & C) Newark Taxi Commission: 973-733-8912
EWR Airport Lost and Found (All Taxi's generally leave items here): (908) 787-0667
If you still have the White slip handed to you by the dispatcher, that should state what cab number you were in if the Taxi Commission asks.
Thank you,
TaxiPass
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